Shipping + Returns

Shipping
  • Please allow up to 10 working days for your order to be dispatched
  • All items are shipped via Canada Post
  • Due to Covid-19, you may experience parcel delays
  • At this time, we only ship within Canada

Tropeaka Products Qualify for Free Shipping - Conditions apply

We are proud to offer free shipping within Canada for all Tropeaka products. A minimum of $60 CAD worth of Tropeaka products is required before free shipping qualifies.

Tropeaka Bundles do not qualify for free shipping at this time.

 
Refund Policy
If you have any concerns about your order please contact us here.

We do not offer refunds under our Standard Refund Policy, however:

If for any reason your good(s) are damaged upon receiving them, or they are the not the correct product(s) you ordered, please take a photo and contact us as soon as possible. We will arrange to exchange it with the correct product(s). Please do not dispose of the item(s).

We will cover all transport costs involved in replacing and exchanging incorrect or damaged good(s).

We reserve the right to ask you for proof of the incident, to send us back the product(s) whether it is damaged, or not the correct item/product before we issue a replacement or exchange.